Book Testimonials

Came in to get broken glasses fixed and the customer service received from Anne-Marie was above and beyond!!  Would recommend Smart Specs to anyone and will continue to tell everyone of our great customer service experience and recommend to all fellow spectacle wearers :) Anne-Marie you're a lovely lady and you made our day.... thank you !!!!
Deborah Smith

Top class service. Great people, great specs, very helpful, happy place, no fuss.   Best service I've had in years.  Excellent.    I'm a very happy customer.
Marc Charles

Fantastic  shop, great range and prices
Richard Pease

After a disagreement with my previous optician, I took my prescription to Anne-Marie and within 15 minutes I had found 2 pairs of frames I liked, I couldn't choose so I took both!  the selection is much better than some places and the service from both Anne-Marie and Kellyann is fantastic.  Now the whole family get their glasses from Smart Specs and I would recommend going to see for yourself the top class service.
Ruth Hay

"Dear SmartSpecs,
Thank you very much for my beautiful D and G frames, prescription lenses with all the goodies. I have had so many compliments about them and I tell everyone that I only paid half as much for these as for my last designer frames - and they weren't half so pretty! Your staff are so friendly, knowledgeable and helpful it's always a pleasure to shop with you. Thank you"
Sue Vizard

"Excellent service! 5 out of 5 in all areas, I would and do recommend Smart Specs!"
Gemma Turnbull

"The staff at Smart Specs made me feel welcome as soon as I arrived. With a huge range of different spectacles there is something that will suit everyone! I will definitely recommend Smart Specs to everyone!"
Mrs. Aitkenhead

"Couldn't fault the service at Smart Specs. The assistant talked me through all my options. They also gave me an honest opinion on whether I suited the glasses I was trying on. Now I have my new sunglasses and I'm loving them!"
Marilyn Bleakley

"Efficient and pleasant staff every time!"
Aileen Turnbull

"The staff in Smart Specs are always happy, smiling and helpful"
Ms Jaqueline McShane scored us 5 out of 5 in all areas of service and would recommend us to family and friends.

"Very good! Time taken to help you choose your frames and good advice"
Ms A. Scott

"Great service, Anne-Marie really knows what she is talking about and makes the whole experience a treat. Fantastic choice of frames at great prices, I would recommend Smart Specs to everyone."
Shona Caldwell

"Very friendly, helpful and informative advice. I’m a man without a clue on what suits me but I felt confident in the advice given and all my friends comment on the new look. Thank you so much. I’ll tell all my friends Smart Specs is the place to go!"
Dennis Gardener

"Made to feel welcome every time with a big smile. Staff are on the short side ;-) but are good at the job."
Stephen Spence

"Very friendly and helpful staff. I will definitely recommend Smart Specs to family and friends."
Ruth Cross

"Absolutely wonderful for service, choice and price."
Mary Rooney

"Dear SmartSpecs,
Just a short note to say I had the most pleasant experience whilst purchasing my new glasses.
The value for money is outstanding, you even get a hard case and cleaning cloth.
Staff were friendly and honest when trying on the frames. The glasses were ready in 3 days and were perfect when I picked them up. Thank you."
Rhona Clark

"I am writing to thank you for the wonderful service I received at Smart Specs. It was wonderful to receive such a personal service, I felt like I was sitting in my own living room I was that comfortable. There was a broad selection of designer frames available but not at a designer cost. My glasses were 100 less than they would have been at a high street shop and your experience was invaluable in helping me and my husband, who is very difficult to please, find frames to suit. Thank you once again and look forward to seeing you next time."
John and Cecilia Berrie

"Just a quick message to say how great Smart Specs is, fabulous styles and a fraction of the normal high street prices, and to top it off, an amazing range of designs and designer names. Can't wait till my new specs come back."
Lorraine Richardson

"I can only describe the service I received at Smart Specs as uniformly excellent. When buying my prescription sunglasses, Anne-Marie was fantastic advising on frame, type of lens and she pulled out all the stops to make sure I received them in record quick time before going on holiday. Her aftercare is first class, and her friendly manner and depth of knowledge made me feel like a valued customer from the moment I walked through the door. And no, I'm not related to her!!"
Fraser McKee, Alloa

"I just had to email you about the service I received from you when I purchased my new glasses from you. Your service is second to none. I have worn glasses for over 30 years and I have never been so pleased with my glasses as I have been when I bought them from you, thank you very much."
Mrs Isabel Taylor, Alva

"Excellent service, great value and very quick! I've been wearing glasses for many years but could never get on with bifocals. The staff at Smart Specs explained the different types to me and even said that if I didn't manage well with them I could return them within 30 days and have plain lenses instead. Anne-Marie recommended an "occupational" pair (I work at a monitor a lot, so they are for the screen/keyboard and not distance) and they are marvellous! They helped me to choose frames that suit me and I was so pleased that I went back and bought another pair for distance vision. I shall certainly use Smart Specs again!"
Mrs. Warden, Kelty
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